Smart Technology at Dwellworks Living Simplifies Corporate Relocation
Today’s corporate relocation accommodations requirements demand more than just a place to stay - they require responsiveness, quality, and a guest experience that mirrors the reputation of your brand while delivering a ‘home-from-home' feel for your employees. With global talent on the move at an accelerated rate, mobility teams need reliable, globally coordinated solutions and real-time tools to manage accommodations bookings efficiently, while employees expect seamless support as they transition into their new lives and roles.
At Dwellworks Living, we’ve built our corporate relocation solutions on a foundation of both experience and innovation. We’ve moved hundreds of thousands of professionals and have integrated the learnings from their experiences and expectations into our global service operations and technology. Our search technology platform, the first in the industry and the one most frequently updated and upgraded, has been built to simplify the booking process, connect our clients to high-quality inventory worldwide, and ensure relocation guests feel supported from the moment they’re matched with a property until they move into their permanent home. Business travelers and travel program managers enjoy access to the same technology and support, for the length of stay, whether for 7 days, a month or a year.
Through smart APIs, data integration with our supply chain and pricing analysts, and user-friendly tools, we deliver a better relocation experience for mobility service managers and guests alike—and help companies manage the cost and service components of their mobility accommodations programs with greater precision and less effort.
A Smarter Way to Manage Relocation Accommodations
Services at Dwellworks are designed from the perspective of the customer and client. Dwellworks Living uses a proprietary system, - epic® - to match client needs with our global portfolio of 80,000+ vetted properties in real time. The first of its kind technologies for organizing the features and benefits of thousands of options, epic® has been continuously adapted to reflect the housing expectations of relocation and business travel clients. The latest release of the software includes upgraded presentations of “top options” for client review and final selection, as well as notations for a property’s sustainable features and its match score to client requirements for price, availability, size, proximity to the work location, and preferred amenities.
Whether you’re relocating one executive or managing multiple ongoing assignments, our epic® platform delivers choices optimized and customized to your specifications.
Delivering options customized to clients’ predefined requirements and sourced through searches automated to meet client specific requests means faster turnarounds, fewer manual processes, and clearer visibility into the options that align with accommodations standards and cost controls. Properties and suppliers in the Dwellworks Living portfolio are all pre-vetted for compliance and acceptance of our Code of Conduct, from data security to on-site duty of care. Our sourcing system leaves nothing to chance, with each system generated option vetted by a temporary living housing specialist before presentation to a client.
We have learned from experience, feedback, and long-term account retention that clients expect our platforms to support fast turn times and highly accurate, well-matched options. They also expect professional oversight as is fitting for a business-to-business service paid for by the corporate employer. Our platforms are professionally managed and are not marketplaces open to any-and-all providers of unvetted short-term rentals.
Tailored technology and alliance with our clients’ standards ensure compliant, cost effective, and customer-forward accommodation management. For the relocating employee, our guests, our systemic support combined with professional care means fewer delays, better quality accommodations, and confidence that their new home will support their work and lifestyle from day one.
Custom APIs for Seamless Integration
Many of our relocation management company and corporate clients manage high-volume relocation programs and require their suppliers to support easy integration with their internal systems. That’s why Dwellworks Living builds custom APIs to integrate our temporary living solutions directly with your mobility platform, HRIS, or other employee benefits or travel management portal.
These integrations allow for:
- Systemic capture of client Request for Housing specifications
- Real-time market availability and pricing updates
- Automated selection and booking workflows
- Invoice synchronization and financial reporting
- Streamlined communications between all stakeholders
With our API solutions in place, there’s no need for manual uploads or multiple logins. Your mobility management team gets fast feedback on preferred options that match the specifications of your corporate accommodations and relocation programs. Service teams can focus on speed-of-response to employees and finalizing bookings and are saved the front-end administrative lift of completing detailed manual requests.
A Platform Designed to Support Corporate Expectations and Employee Comfort
Speed of response and well-matched solutions are the highest priority for our relocation clients, who are managing and coordinating multiple services for employees eager to begin their assignments based in well-appointed accommodations. epic® makes this happen.
For the employees who are our guests, corporate relocation isn’t just a business move—it’s a life event. From the moment their booking is confirmed, we begin a system-generated process that ensures every detail is completed, well in advance and without adding burden and complication to their assignment. We’ll send confirmation of the booking, details on safety, security and check-in, advance information on check-out, and of course contact details for reaching our service team day or night. These systemic notifications are supported by the dedicated corporate housing hospitality professionals assigned to every guest reservation. Technology expedites the service, but our relocation clients expect a personal response for their employees staying in temporary living, and we deliver.
Every guest who stays with Dwellworks Living is also invited to download Xplore – our city guide app, available at no cost, that introduces new arrivals to their destination location. With curated content from our own in-country destination experts, Xplore includes maps, local highlights, and insider tips on food, recreation, shopping and more. It’s one more example of how our accommodations service technology is tuned into relocation experience.
Technology doesn’t replace human care—it enhances it. We use our systems to track every touchpoint of the relocation accommodations journey, ensuring prompt issue resolution and real-time updates. Our global service team stays connected with each guest to provide personal support, while providing systemic updates to clients for maximum visibility to each employee’s stay in corporate housing.
Duty of Care in an Unpredictable World
Most assignments go off without a hitch. Guests receive notification, complete their stay, and move on to the next stage of their relocation, well satisfied with their temporary living experience.
Sometimes, though, disaster or conflicts can strike. We’re ready for it. Whether the event is a wildfire, an earthquake, flood, or hurricane, or mass evacuation due to political upheaval, we know who is staying where and will immediately activate outreach/alert programs both to clients and to guests consistent with established duty of care protocols, supported by technology tracking occupancy in our portfolio properties.
Acting on client instructions, we’ll confirm the safety of your employees, and if needed, source alternative housing and move them as quickly and safely as possible, all while providing essential status updates powered by our technology that tracks the status of each guest in our system.
Intelligent Reporting for Smarter Program Management
Every relocation assignment generates data. Our platforms turn that data into actionable insight. With over 100,000 housing-related data points monitored daily, our clients gain full visibility into their accommodations program performance, including:
- Occupancy timelines
- Policy alignment
- Invoicing details
- Breakdowns by cost center or other specifications
- Guest satisfaction and service response
Mobility teams can download reports, build dashboards, or schedule automated updates to track KPIs and evaluate supplier performance across markets.
These insights help companies refine policies, negotiate better rates, and make data-driven decisions about future housing needs—all with transparency and ease.
Dwellworks Living also provides our clients with a Market Rate tool that allows you to get a quick look at the cost of accommodations in hundreds of locations worldwide, based on the thousands of bookings we manage each year. A great asset for a ‘first look’ at program cost for individual relocations or group moves, the Market Rate tool is supplemented by deeper analysis through your Dwellworks Living team.
Global Mobility at the Pace of Business
Corporate relocation doesn’t always happen on a standard schedule. Market shifts, organizational restructuring, or new project launches often require fast, responsive action. Our technology allows us to move as quickly as our clients do—searching, securing, and managing temporary housing on tight timelines without compromising quality.
And because our solutions are built for scalability, we support clients with one critical relocation per quarter and those managing hundreds per month with the same attention to detail.
Our systems are built to respond to your business needs—and help you manage relocation accommodations in a way that’s proactive and productive.
Innovation That Works for People
The best technology is the kind that works efficiently and effectively in the background—making business solutions possible without drawing attention to itself. At Dwellworks Living, our goal is to deliver tech-enabled support for relocation-related housing needs that serves both people and policies.
For our clients, that means quick, well-matched turnarounds to requests for housing, reduced administrative burden, and confidence in compliance. For our guests, it means quality accommodations, smooth arrivals and prompt support, and a comfortable stay.
From the moment a temporary housing need is identified to the final checkout, our technology delivers an experience for relocation managers and guests that’s consistent, efficient, and human-centered—because great relocation support should feel personal, even when it’s powered by technology.
About Dwellworks and Dwellworks Living
Dwellworks is the world’s leading provider of accommodation and acclimation support services for the mobile workforce and business travelers. We specialize in global destination services, corporate housing, and intercultural training, as well as property management and real estate services in key US markets.
Our clients trust us to deliver personalized high-quality service experiences, powered by innovative technology and supported by our extensive local presence in hundreds of locations worldwide. Through our brands Dwellworks, Dwellworks Living, and Station Cities, we offer a comprehensive range of service options, global reach, local expertise, and passion for the customer service experience.
Driven by a commitment to excellence, we continuously pursue innovation and operational efficiency and invest in meeting rigorous global compliance standards for data security, financial management, and sustainability. Whether supporting corporate travel or relocation, domestically or around the world, we work in partnership with our clients to ensure talented employees and their families transition smoothly and thrive in their new locations.
For more information, please visit our company brands at Dwellworks.com, DwellworksLiving.com, and StationCities.com.