An Inside Look at the Most Valuable Technology in Corporate Housing
When it comes to corporate housing, not all technology is the same. Some companies still manage transactions largely through phone calls and emails, while other ‘hospitality tech’ platforms give the customer access to a consumer-friendly website page a la Airbnb, but not all properties may meet corporate standards of service and support. When evaluating an accommodations partner, it’s important to ensure that a core, ‘mission-critical’ sourcing technology system is in place to support your housing needs. When your business travelers are hitting the road or getting ready to relocate, it will take more than an attractive user interface to find them the extended stay solution and service support they need and your company deserves.
epic® from Dwellworks Living is the most powerful serviced apartment sourcing technology on the market, purpose-built by a team that understands the requirements, turnaround times, and customer specifications of tens of thousands of corporate travel and relocation bookings per year. We know that the functionality that matters most is a feature that guests often never even see. Our industry-leading solution is designed to communicate efficiently with our global network of corporate housing suppliers to request, score, rank, and present options to travel and relocation program managers without the need for manual phone calls and emails to individual housing providers. All our clients have to do is tell us what they want. Dwellworks Living’s systemic property search across a global network of vetted suppliers makes the solution happen. Read our case study detailing how our technology and next-level customer service landed us our latest client.
Smart Technology and Expert Advice Equals 24/7 Care
Our sourcing technology is fast, unbiased, and easy for our suppliers to use to meet the needs of our clients. We also recognize, as Steve Jobs himself once said, “Technology alone is not enough.”
Even the sleekest travel booking platform cannot give you personalized service with a smile. That’s why our sourcing speed is complemented by global service teams and award-winning local experts in hundreds of destinations around the world. Our local teams are in place to personally provide your travelers with a multitude of additional services that other corporate housing providers can only support through external resources. A Dwellworks Living reservations and service experience, for example, will always include free access to Xplore, an app designed to welcome employees on the move with curated "things to do" guides, powered by our local experts in hundreds of business capitals worldwide.
In addition to locally sourcing and vetting apartments from top-caliber providers, our local consultants can also assist travelers with area tours, school searches, intercultural training, settling-in services, and so much more. And for late-night questions, check-ins, and service concerns, our customer experience specialists are on hand 24/7, so every one of our guests is well cared for.
Putting Our Data to Work for You
Numbers matter, we get that too. In addition to our 3,500 solutions partners in 125 countries, hundreds of on-the-ground experts from Houston to Hong Kong, and 24/7 customer service, we use Match Score™ technology featuring a proprietary algorithm to score and rank every housing option against your business travelers’ individual needs so your team can make informed booking choices anywhere in the world. And, if that weren’t enough, we also offer our clients secure access to our Market Rate™ tool, which provides average daily rate (ADR) estimates by market, room type, and seasonality based on trends in the data from tens of thousands of recent Dwellworks Living bookings. Our dedicated account management team works with our clients to provide information about every guest’s stay with detailed tenancy reports, guest satisfaction reporting, cost reporting, and consolidated, multi-currency invoicing options that make it easier to manage your cash flows. The technology that supports full-service corporate housing goes far beyond the DIY experience of online customer booking.
See the Dwellworks Living Difference
As the world’s largest Destination Services provider, we’ve learned a lot about how to support the accommodations needs of our corporate clients’ globally mobile workforce, whether for business travel short-term projects, or multi-year assignments. Talk to us today to learn more about how we are using our award-winning service, local expertise, and industry-leading technology to upgrade the experience of corporate housing.
Dwellworks Living: Global Solutions for Corporate Accommodations
Dwellworks Living is committed to providing our clients and their employees with the best possible corporate housing and serviced accommodations experience. With a global network of property partners, a tri-regional team of customer experience and supply chain professionals, and a wide range of services for global mobility and travel customers, Dwellworks Living can provide the perfect corporate housing solution for any need or budget.
Dwellworks Living is the global corporate housing solution of Dwellworks, an award-winning, business-to-business provider of global mobility and business travel services. As a global leader in corporate housing and serviced accommodations solutions, Dwellworks Living is uniquely positioned to meet the temporary living needs of businesses and their employees who are relocating or traveling on short-, medium- or extended-stays. With 60,000 high-quality professionally managed properties in over 125 countries worldwide, Dwellworks Living is the preferred housing solutions partner of many Fortune 1000 and leading relocation management companies.
Dwellworks Living's corporate housing and serviced accommodations solutions are designed to help businesses attract and retain top talent, support employee productivity, and ensure a smooth and successful relocation or business travel experience. In addition to our core global accommodations management services, Dwellworks Living, through our worldwide network of local experts, is uniquely capable of offering our clients expanded and related services, such as area orientations, group move assistance, destination services and intercultural training.
Whether you have corporate housing needs for an individual employee or a large team, Dwellworks Living can provide the serviced accommodations solutions you need anywhere in the world to ensure a safe and successful stay. Please contact us to learn more or visit our Properties page to begin your search for global corporate housing accommodations.